Frequently Asked Questions | Royal Kaila

Appointment & Contact 808-369-8088
<Office Hours>8:00am - 8:00pm
Frequently Asked Questions
HOME > Frequently Asked Questions

Frequently Asked Questions

Reservations    In the spa


Q1.Do I need to make a reservation in advance?

Q2.How do I pay?

Q3.Can I specify the gender of my therapist?

Q4.How long before the reservation time do I have to come?

Q5. If I am late for the reservation time, what should I do?

Q6.If I’d like to cancel the reservation, by when must I do so?

Q7.Are children allowed?

Q8.Are there cases when I can’t receive treatments depending on my physical condition?

In the spa

Q1.What should I wear when receiving treatment?

Q2.Should I remove contacts lenses?

Q3.What if I have sensitive skin?

Q4.What should I do with my valuables?

Q5.Can I request specific treatment?

Q6.Can couples receive treatments together?

Q7.Should I shave before my treatment?

Q8.If I am staying in the Marriott, can I move between my room
and the spa wearing bathrobes?

Q9.What cosmetics do you use for the treatments?

Q10.Can I purchase these products?


<Marriott Extension> 7160
<Office Hours> 8:00am - 8:00pm
Service in Foreign Languages
(English and Japanese)


About Us

Spa Treatments