Frequently Asked Questions

 | Royal Kaila
Phone Number 808-369-8088
<Office Hours>9:00AM-6:00PM
Frequently Asked Questions
HOME > Frequently Asked Questions

Frequently Asked Questions

Reservations    In the spa


Q1. Do I need to make a reservation in advance?

Q2. How do I pay?

Q3.Are there cases when I can't receive treatments depending on my physical condition?

Q4. How long before the reservation time do I have to come?

Q5. If I'm late for my reservation, what should I do?

Q6. If I'd like to cancel a reservation, by when must I do so?

Q7. Are children allowed?

In the spa

Q1. What should I wear when receiving treatment?

Q2. Should I remove contacts lenses?

Q3. What if I have sensitive skin?

Q4. What should I do with my valuables?

Q5. Can I request a specific treatment?

Q6. Can couples receive treatments together?

Q7. Should I shave before my treatment?

Q8. If I am staying in the Marriott, can I move between my room
and the spa wearing bathrobes?

Q9. What cosmetics do you use for the treatments?

Q10. Can I purchase these products?


<Marriott Extension> 7160
<Office Hours> 9:00AM-6:00PM
Service in Foreign Languages
(English and Japanese)


About Royal Kaila

Spa Treatments